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Travelers Insurance offers home, auto, recreational, and other insurance for comprehensive coverage at affordable rates across the US. However, it may be more restrictive than companies like GEICO and Progressive.
Travelers Homeowners Insurance is one of the United States' largest insurers offering home insurance alongside auto and other typical insurance products. The company's history is uniquely American. Two entrepreneurs saw a need in their communities. To address those needs, they founded separate companies in different states in the late 1800s. Over a hundred years later, the companies merged to form Travelers Insurance.
This Travelers homeowners insurance review finds a company focused on solid, no-frills coverage. Even though it offers discounts, there are few customer perks. It might be a good option if you're looking for straightforward home insurance coverage for homes in low-risk areas but not for more complex situations. The company also caters to buyers who prefer working with a licensed insurance agent. But policies aren't available in every state, and customer satisfaction is below average.
Keep reading for a complete breakdown of home insurance options, pricing, coverage, and customer reviews.
Travelers provides competitive pricing for its home insurance options comparable to other large insurers. Quotes vary based on your property's location and details, including the size, condition, and cost to rebuild.
According to the Insurance Information Institute's estimates, the average premium for homeowners insurance is $1,272 annually. Some customers report higher than average pricing, but Travelers offers various discounts that help offset it.
If you want to lower your bill, Travelers suggests taking the following steps.
Get Homeowners Insurance Quotes
Compare the best homeowners insurance companies with a quote from Insurify Homeowners Insurance»
While other insurance companies have tried to move toward having customers file claims exclusively online or through an app, Travelers still offers phone numbers and live representatives. In addition, tech-savvy consumers can file via the app.
Travelers Homeowners Insurance policies offer standard coverage that is easy to understand. Policies are available in every state except Alaska, West Virginia, Louisiana, Florida, and Hawai'i. While some services are offered online, customers are encouraged to work with licensed insurance agents.
Here's what a typical Travelers homeowners insurance policy includes.
Travelers has various options when adding riders. Riders are easy-to-understand and valuable, but other companies may not require riders.
If you're interested in extra coverage, here are some additional riders from Travelers.
Some customers have a great experience with Travelers and appreciate the quick and professional customer service. But other customers need clarification about how claims work.
On TrustPilot, Ralph Hickman shares, "...The adjuster called me within an hour. She approved the expenses needed to make the purchase. The process was easy, simple, and they covered what [we] needed to get us back to the same condition we had before the crime."
But in The Better Business Bureau, Jeana P. states, "Unfortunately, last year we had a major leak. They came out to inspect and told me I had to file three different claims, one for each bathroom and one for the laundry room. Then I receive a cancellation notice for having too many claims…."
Travelers offer a wide range of possible discounts. Eligibility requirements vary, though. A few popular options include its multi-policy discount, home buyer discount, loss-free discount, and protective device discount.
Travelers works with a network of over 15,000 independent insurance agents. You can work directly with an agent to receive a quote for insurance and review your options. In addition, you can input your zip code and search Travelers' agent database to find an agent near you.
See how Travelers compares to three other options for home insurance coverage: Allstate, Lemonade, and USAA.
Allstate Homeowners Insurance and Travelers are two of the largest insurance providers in the country. From a policy perspective, both companies offer similar coverage. Plus, customers can work directly with an agent to buy insurance. The primary difference between insurance agents is Travelers' agents are independent contractors who sell policies from other companies. Allstate agents can only quote, sell, bind, and service Allstate insurance policies.
Allstate also offers more optional riders than Travelers. So if you have specific insurance needs or items you want to protect, Allstate might be a better fit. In addition, Travelers doesn't offer insurance in all 50 states, but Allstate does.
Allstate Homeowners Insurance Review
Lemonade Homeowners Insurance is part of the new wave of InsurTech companies providing coverage since 2015. Compared to Travelers, founded in the mid-1800s, Lemonade is a recent addition to the insurance market. Lemonade prioritizes digital access through an app and only provides a customer support phone number for the claims process in emergencies. On the other hand, Travelers offers phone support for claims, quotes, and other services. More importantly, Travelers customers can reach out to their agent for assistance.
Lemonade also touts its Giveback program, which donates a portion of leftover premiums to customer-selected charities. Travelers also gives back, but in a different format, and often to disaster relief funds. From a coverage standpoint, the options are similar, but Lemonade has fewer optional riders and is available in fewer states.
Lemonade Homeowners Insurance Review
USAA Homeowners Insurance is a members-only insurance option that also offers full-service banking. Homeowners insurance is available in all 50 states, but you must closely connect to the military. On the other hand, Travelers has no membership requirements but is only available in 45 states.
USAA's insurance coverage is more comprehensive than Travelers, and the company standardizes some options that Travelers charges extra to include. For example, water backup and cost replacement coverage are part of USAA's standard homeowners insurance policies but not with a policy from Travelers. USAA policies may also offer unlimited loss of use (meaning it will help you with rent, hotels, etc., as long as you need the assistance).
USAA Homeowners Insurance Review
While creating this review, we considered the following factors: coverage options, customer reviews, discounts, available riders, pricing, and availability.
We compared Travelers home insurance to other long-standing insurance providers like USAA, Allstate, Progressive, and State Farm. We also considered new InsurTech providers like Lemonade and Hippo to create an unbiased review of Travelers home insurance.
You can also learn more about Insider's homeowners insurance rating methodology.
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